Customer Engagement Specialist | The Profession | [Remote, PT]
The Art of Education University (AOEU) is seeking a part-time Customer Engagement Specialist who will play a vital role in supporting the institution’s vast number of students and customers with a variety of needs. This individual will be highly service-focused and thrives in engaging with and finding solutions in an effective and efficient manner. Exhibiting professionalism, thriving in a fast-paced environment, and the ability to problem solve quickly is essential to the success of this individual. Serving as the “face” of the institution, curating innovative and engaging customer experiences will be pivotal.
Customer Engagement | What We Believe |
We solve problems, the Art Educator’s problems. We deliver solutions to those problems that ultimately make art teachers feel more connected and less like they are alone on an island.
The Art of Education University | Who We Are |
Our mission is simple, driven, and inspiring: We grow amazing art teachers by providing rigorous, relevant, and engaging professional development at every stage of their career.
AOEU is an innovative and fast-growing institution of higher education serving art teachers around the world. In 2019, we became the first homegrown graduate university in the state of Iowa in 50 years and the world’s first “University For Life,” serving art educators throughout an entire lifetime of learning.
The Art of Education University serves tens of thousands of students, readers, and customers around the U.S. and in over 40 countries. Our Magazine is read more than 800,000 times each month, our events are attended by over 4,000 art educators annually, and we serve over 2,000 graduate students each year.
LEARN MORE: www.theartofeducation.edu
The Details | Customer Engagement Specialist |
Knowledge, Skills, and Abilities
Other duties as assigned.
The duties of this position are typical of those performed in a home office setting with normal ranges of temperature. The majority of tasks will be performed while sitting at a desk.
VISUAL & TACTILE REQUIREMENTS
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
Compensation and Benefits
Structured as a part-time, non-exempt hourly position, the Customer Engagement Specialist will report directly to the Director of School Success. Compensation is commensurate with education and experience. Payroll is issued on a monthly basis paid on the 15th of the month.
Hours will include afternoons, nights, and weekends.
Appropriate and up-to-date technology will be provided.
Persons interested in applying should complete the application form linked below. Applicants are required to submit a short 1-3 minute video explaining why they would like to be considered for the position and why they are uniquely qualified. Failure to submit a video will automatically eliminate you from the application process.
Candidates who make it to Round 2 of the Application process will be required to complete a packet for review, prior to their scheduled interview time. Finalists will have one final culture interview with a member of the Senior Leadership Team.
The Art of Education University is committed to taking the time to find the right fit for our positions to ensure it is mutually beneficial to both our institution and our next new team member. We hope you take this journey with us!
How to Apply | This Is Me |
The Art of Education University is committed to providing equal employment opportunities for all employees and all applicants for employment. The Art of Education University will not discriminate against employees or applicants on the basis of actual or perceived age, race, color, national origin/ethnicity, ancestry, religion, sex, pregnancy (including childbirth, lactation, and related conditions), physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed service member status, or any other status protected by federal, state, or local laws. The Art of Education University is a participant of E-Verify.
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